Frequent Questions

We offer only the highest quality products with exceptional custom artwork and world-class customer service. It is true that many discount suppliers will sell you cheaper product. However, we have built our reputation on uncompromising quality, free professional artwork, and the best customer experience in our industry. Send us an email or give us a call, and we will make it right...the first time.

All our products are manufactured by the best artisans of the world, and we stand behind every order with our 100% customer satisfaction guarantee. We are committed to exceed your expectations. If you are not thrilled with the results...we will make it right. We provide the very best customer service experience with the highest quality customized products.

• Patches - 50 per initial design, 25 for reorders (if you would like to order less, please visit our Small Quantity Patches page)
• Pencil Patches - 50 per initial design, 25 for reorders
• Challenge Coins - 100 per initial design, 50 for reorders
• Zap Stickers - 250 single zaps or zap collage sheets
• Key Flags - 100 pieces
• T-Shirts - 72 per shirt design
• Lanyards - 100 pieces

Please call us toll free at 888-376-2256 (0900-1700 EST). You can also fax to the same number.

Absolutely, please email us the details of your order to: inquiries@aviatorgear.com .

Your estimated production timeline starts once the artwork or sample patches is approved, and does not include shipping transit time. When your order ships, we will send you an email with the tracking information.

• Zap stickers - 3 weeks
• Custom T-shirts - 4 weeks
• Patches - 4 weeks, once sample photo is approved
• Pencil Patches - 4 weeks, once sample photo is approved
• Key Flags - 4 weeks, once sample photo is approved
• Lanyards - 4 weeks
• Challenge Coins - 5 weeks

Our exceptionally high quality products are manufactured by skilled artisans throughout the world. We are proud to say that our zap stickers and apparel are Made in the USA.

Here is an overview of our guidelines for order cancellations, returns, and exchanges.